Privacy Policy
Legal Disclaimer & Scope
1.1 Scope
This Privacy Policy (“Policy”) governs the collection, use, storage, and protection of personal information by Eleve India Exports Private Limited (“Company”, “Eleve”, “we”, or “our”) from users (“User” or “you”) who access or use our website or services. By accessing or using our website, you acknowledge and agree to the terms outlined herein.
1.2 Modification Rights
The Company reserves the right to update, amend, or revise this Policy at any time without prior notice. Continued use of the website constitutes acceptance of the updated Policy.
1.3 Governing Law & Jurisdiction
This Policy shall be governed by and construed in accordance with the laws of India, and any disputes arising hereunder shall be subject to the exclusive jurisdiction of the courts of Gautam Buddha Nagar, Uttar Pradesh.
Information Collection
2.1 Personal Information
We may collect personal information including, but not limited to:
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Name, email address, phone number, and billing/shipping address.
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Payment information required for processing orders (processed securely by our payment partners).
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Any other information voluntarily provided while interacting with our website or customer support.
2.2 Non-Personal Information
We may also collect non-identifiable information, including:
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IP address, browser type, device information, and browsing patterns.
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Cookies and usage data to improve website functionality and user experience.
Use of Information
We use the collected information for the following purposes:
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To process and fulfill orders.
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To provide customer support and respond to inquiries.
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To improve website functionality, content, and user experience.
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To send promotional communications, where consent has been provided.
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To comply with legal obligations and prevent fraudulent activities.
Data Sharing & Disclosure
4.1 Third-Party Service Providers
We may share personal information with trusted third-party service providers for purposes such as:
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Payment processing
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Order fulfillment and shipping
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Marketing services (if consented)
4.2 Legal Compliance
The Company may disclose personal information if required by law, legal process, or governmental request, or to protect our rights, property, or safety of Users.
4.3 No Sale of Personal Data
The Company does not sell or rent personal information to third parties for marketing purposes.
Data Security
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We implement reasonable technical, administrative, and physical safeguards to protect personal information.
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However, no method of transmission or storage over the internet can be guaranteed to be 100% secure, and the Company cannot warrant absolute security.
User Rights
Users have the following rights regarding their personal information:
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Access and request a copy of information held about them.
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Request correction of inaccurate or incomplete information.
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Request deletion of personal information, subject to legal or contractual obligations.
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Withdraw consent for marketing communications at any time.
Cookies & Tracking
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Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve website performance.
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Users may disable cookies via browser settings; however, certain website features may not function properly.
For any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Email: support@elevedecor.in